Kurum Yazarı "Kılıç, Gonca" İçin Listeleme
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The relationship between managerial ethics perception and professional burnout levels of employee: A comparative study of five-star hotels’ employees between Turkey and Italy
Kılıç, Gonca; Pelit, Elbeyi; Altunöz, Özlem (2011)The purpose of this study is to determine the perceptions of the employees in fivestar hotels their regarding managerial ethics and professional burnout levels and also to present the relationship between managerial ... -
The relationship between professional burnout and job satisfaction levels of employee: A study into employees in hotel enterprises
Pelit, Elbeyi; Selvi, Murat Selim; Kılıç, Gonca (2011)The main aim of this paper is to determine the levels of professional burnout and job satisfaction of employees in five-star hotels and to expose the relationship between them. Especially professional burnout has been ... -
Üç yıldızlı otel işletmelerinde müşteri memnuniyeti üzerine bir araştırma
Emir, Oktay; Kılıç, Gonca; Pelit, Elbeyi (Süleyman Demirel Üniversitesi, İktisadi ve İdari Bilimler Fakültesi Dergisi, 2010)Bu araştırmada, Antalya’da faaliyet gösteren üç yıldızlı otel işletmelerinde konaklayan müşterilerin, sunulan hizmetlere ilişkin memnuniyet düzeylerinin belirlenmesi amaçlanmıştır. Araştırmada veriler anketle toplanmış ...