Yazar "Özmen, Alparslan" için Makaleler listeleme
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The effects of servicescape on the emotional states and behavioural responses of hotel guests
Avan, Ali; Uyar, Ahmet; Zorlu, Özcan; Özmen, Alparslan (2019)The aim of this paper is to reveal the influence of servicescape of hotel businesses on the emotional states and behavioural responses of guests. Data collected from 211 participants, was tested by using Regression Analysis ...